Help desk

We are at your fingertips with an intuitive and comprehensive Helpdesk customer system. We immediately register your request through the Helpdesk. For each scenario, we immediately deploy customer support and either solve your problem immediately via remote access or come to you.

Helpdesk is a highly efficient tool that saves time by automation, both on your side and on ours. Prioritizing the request does not allow us to forget about it, or to solve it only partially. The systematic nature of the tool allows us to immediately involve the necessary people to manage your requirements to the greatest possible satisfaction.

Pro-customer system advantages:

rýchla a jednoduchá dostupnosť 24.7

practically immediate response

100% fulfillment of requirements

systematic approach = your great customer experience


Are you faced with the implementation of complex IT projects? It's time to seek out the experts. The company detect s. r. about. is, thanks to its trained staff, the ideal partner for managing your IT systems. We cover complex IT prophylactics, from servers, through networks, workstations to office equipment, so our customers can fully focus on their business.​

Want to know more? Order our free IT AUDIT. We will map the state of your information technologies, reveal weaknesses and possible risks, and propose solutions that will save you money. Write to us today.


Are you interested in cooperation?

Every successful collaboration starts with a first meeting or quote.
Contact us today.


We hold several certificates. Expert management of your IT systems is provided by trained staff.

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