Case study healthcare

Hippokrates Medical Center

Secure and stable IT infrastructure for healthcare

Challenge

In a healthcare facility, the reliability of the IT infrastructure is crucial – from patient records and communication with insurance companies to working with sensitive health data.
The Hippokrates Healthcare Center was looking for a reliable partner for comprehensive IT management that would ensure the stability of daily operations and a high level of security, while also supporting the further modernization of their technical infrastructure.

Our solution

We provide comprehensive IT management for Hippokrates, which includes:

• Maintenance of approximately 20 end devices (PCs and laptops) in outpatient clinics, at the reception desk, and in the back office.
  
  

• Management of the internal server that ensures the operation of the outpatient system, databases, and shared documents.
  
  

• Design and preparation of migration to a cloud server, which we will provide from our infrastructure for higher availability, security, and ease of management.
  
  

• Modernization of the internal network, which we completely renovated last year, with the aim of improving transmission speeds and connection stability.
  
  

• Monitoring, backup, and security measures in accordance with GDPR and the specifics of the healthcare sector.
  
  

• Fast technical support and advice to ensure smooth operation during office hours without unnecessary downtime.
  
  

Results

• Reliable daily operation of outpatient clinics without technical obstacles.
  
  

• Increased stability and performance of the network and systems, which directly affected the efficiency of the healthcare staff's work.
  
  

• Reduction of outages and IT incidents thanks to preventive monitoring.
  
  

• Increased level of patient data protection and readiness for further digitization of services.
  
  

Client evaluation

"IT management from detect has made it much easier for us to run our clinics. We don't have to deal with technical problems – we have a reliable partner who takes care of everything from networks to backups. We appreciate their promptness, expertise, and human approach."