As part of the international LTE Group, LTE Logistik a Transport Slovakia s.r.o. provides rail freight transport across Europe. For the divisions in Slovakia and the Czech Republic, it was crucial to ensure a stable and powerful IT infrastructure that would support continuous 24/7 operation without downtime.
Critical systems – from servers to end devices – had to function reliably to avoid delays and disruptions to logistics processes.
Detect provided comprehensive IT support for Slovakia and the Czech Republic, which included:
24/7 monitoring and technical support, ensuring a quick response to incidents or requests.
Server infrastructure management, including maintenance, backup, and security measures.
End-user device support – diagnostics, service, and restoration of functionality for smooth employee work.
Preventive monitoring of system performance and security to eliminate risks before they occur.
Thanks to this cooperation, we have achieved:
Fault-free operation of systems in both divisions – Slovakia and the Czech Republic.
Increased team efficiency thanks to a stable IT infrastructure.
Elimination of critical points in the infrastructure through preventive management and security solutions.
Increased management confidence in IT outsourcing as a reliable and strategic support model.
"Our cooperation with detect in providing continuous IT support for our divisions in Slovakia and the Czech Republic has been exceptional. Their team responded promptly, acted professionally, and managed to keep our key systems running without any downtime. We particularly appreciate their technical expertise and proactive approach."
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