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Our services

IT Outsourcing

IT management you can rely on, end to end.

What IT Outsourcing is

Your IT in the hands of senior specialists

We take responsibility for your IT infrastructure, from day-to-day operations and support through monitoring and security to the strategic direction of your systems. You concentrate on the business. We make sure the technology stays a step ahead.

IT Outsourcing, senior specialists
How we work together

Engagement models

Each model brings different advantages and can be shaped around what you actually need.

Fully managed IT Outsourcing

We take full operational responsibility for your IT environment, including round-the-clock monitoring, proactive maintenance, structured incident management and complete security administration, all delivered under clearly defined Service Level Agreements (SLAs).

Co-managed IT Outsourcing

We work alongside your in-house IT team and bring specialist expertise, extra capacity and strategic direction. Depending on what you need, we can take responsibility for defined areas: network operations, infrastructure management, cybersecurity, cloud administration or specific expert roles within your IT organisation.

What it covers

A complete package of IT services

From operations to strategy, we cover everything your company needs from IT.

IT operations and support

Full management of your IT environment, including monitoring, maintenance, incident resolution, infrastructure administration and user support.

Cybersecurity

Protection for IT systems and data through security monitoring, access management, threat detection and incident response.

IT/OT convergence and industrial IT

Connecting and securing IT and OT environments in industry, including monitoring, network segmentation and protection of industrial systems.

IT risk and compliance management

Identifying and managing IT risk, supporting compliance with regulations such as NIS2 and ISO 27001, producing documentation and preparing you for audit.

Cloud services management

Running, administering and optimising cloud environments (Microsoft Azure, Amazon Web Services, Google Cloud Platform, private and hybrid cloud), including security, identity management, access control and cost optimisation.

Business continuity and disaster recovery

Keeping critical systems available, backing up data, planning recovery after an outage and limiting the effect of incidents on the business.

Technology supply

Selecting, supplying and managing hardware, software and licences, including their lifecycle and cost optimisation.

IT consulting and strategy

Expert advice on IT architecture, development planning, infrastructure modernisation and strategic technology decisions.

Who it suits

Who IT Outsourcing helps

Medium and larger companies

that want to depend less on in-house IT capacity and get predictable costs.

Growing companies

that need to scale IT flexibly without building an internal team.

Companies with critical IT infrastructure

where availability, security and SLAs are not optional.

Why Detect

20+ years of trust and loyalty

Book a consultation, no strings attached

Let's talk today

Address

Turbínová 13, 831 04 Bratislava

Phone

Call: +421 905 391 982

FAQ

What you ask us most often

The cost runs at 25 to 50 % of what an in-house IT specialist costs, so the saving is 50 to 75 % per person. You pay only for what you actually need, not for capacity that sits unused for part of the month.

That is exactly where it differs from a single in-house specialist. With outsourcing you have several specialists available at once — networks, servers, cloud, security — and each area is handled by the person who works in it. One person, however capable, cannot cover that whole range.

Both ways, depending on what suits the company. With a monthly flat fee you always pay the same amount and it makes no difference whether a problem takes us an hour or ten — the service is not capped by a number of hours. An hourly rate tends to suit smaller companies that deal with IT only occasionally and do not need a guaranteed response time.

The cost can be worked out at the very start, after an initial IT audit. The audit also shows where your IT falls short and how to put that right. A monthly flat fee then keeps the spending the same and predictable every month.

The response time is part of the contract, not of a promise. We can agree it around the clock, 7 days a week. With a single in-house specialist there is no such certainty — they can be on holiday, ill or simply unavailable.

Company references are publicly available and tell you a great deal. Ask about the initial audit, about a contractually guaranteed response time and about what happens when something breaks — a serious supplier has an answer before you sign.